At Vastranika, every saree is carefully inspected and packed with love. Since most of our sarees come directly from expert artisans and are delicately curated, we follow a strict return policy to ensure fairness and quality control.
Return Eligibility – Only for Damaged Products
Returns are only accepted in case of a damaged product, and must meet the following conditions:
- 📸 Mandatory Unboxing Video:
- A complete, uncut unboxing video from the moment the parcel is opened is required
- The defect must be clearly visible in the video
- Product must be unused, unwashed, and in original condition
- All original tags and blouse pieces must be intact
- Return request must be raised within 3–5 days of delivery
Non-Returnable Cases
- - No return accepted without an unboxing video
- - No return if fall or finishing service was added at purchase—our team does thorough checks before processing such orders
- - Cash on Delivery (COD) orders are not eligible for return
- - Slight variations in color due to lighting or display settings will not be considered defects
Refund Process
- Once your return is approved and received, your refund will be processed within 10–20 working days
- Refunds will be credited only to the original payment method
- No refunds for COD orders—only prepaid orders are eligible
How to Initiate a Return
1. Contact us within 3–5 days of delivery via:
- Email: vastranika_sarees@vastranikasarees.com
- WhatsApp: 7505813852
2. Send your order ID and the complete unboxing video
3. Our team will respond within 24–48 hours with next steps
At Vastranika, we value your trust and strive to make your shopping experience smooth, honest, and delightful. Thank you for understanding our policy built to maintain quality for every customer.
